Terms & Conditions
Last updated: December 2024
1. Acceptance of Terms
By accessing and using the services of Richmond Anti-Aging Clinic ("RAAC"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
2. Services
RAAC provides medical aesthetic treatments and functional medicine services. All treatments are performed by licensed medical professionals. Results may vary, and no guarantees are made regarding treatment outcomes.
3. Appointments & Cancellations
- Appointments must be scheduled in advance.
- Please provide at least 24 hours notice for cancellations.
- Late cancellations or no-shows may be subject to a cancellation fee.
- We reserve the right to cancel or reschedule appointments as necessary.
4. Payment Terms
- Payment is due at the time of service unless otherwise arranged.
- We accept major credit cards, debit cards, and cash.
- Package payments are non-refundable but may be transferable with approval.
- Prices are subject to change without notice.
5. Medical Consent
Before receiving treatments, you will be required to complete medical consent forms and disclose relevant health information. Failure to provide accurate information may affect treatment safety and efficacy.
6. Risks & Complications
All medical aesthetic procedures carry some degree of risk. Our medical team will discuss potential risks and complications with you before any treatment. By proceeding with treatment, you acknowledge and accept these risks.
7. Refund Policy
- Services rendered are non-refundable.
- Unused package treatments may be refunded at our discretion.
- Product returns must be made within 14 days with original receipt.
8. Photography & Testimonials
With your consent, we may use before/after photos and testimonials for educational and marketing purposes. You may withdraw consent at any time.
9. Limitation of Liability
RAAC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services, to the extent permitted by law.
10. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of any changes.
11. Contact Information
For questions regarding these Terms and Conditions, please contact us:
Richmond Anti-Aging Clinic
110-8180 No.2 Rd, Richmond, BC V7C 5K2
Phone: 604-277-9006
Email: [email protected]
