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Scar Care

Scar Treatment & Keloid Assessment Richmond, BC

Surgical, injury, acne and raised scars: what can be softened, and how.

A scar is repair tissue: when a wound reaches the dermis, collagen is laid down in a disorganised pattern, so the skin looks and feels different. At RAAC in Richmond, BC, serving Greater Vancouver, scar treatment combines Sylfirm X RF microneedling for texture, PicoWay laser for colour, and microneedling with PRP over several sessions. It covers surgical, injury, burn and acne scars; raised or keloid scars need a physician's assessment first, and no scar can be erased completely.

3–6
Typical sessions for many scars, about 4–6 weeks apart
1–3 Days
Typical redness or pinpoint marks after RF microneedling
Months
Improvement builds as collagen remodels; scars soften, not disappear
Self-Check

What Kind of Scar?

Different scar types need different treatment approaches. Identifying your scar type helps us plan a suitable approach. Select all that apply:

Most scars have more than one feature: texture, colour and depth. After assessment, we choose treatments for each.

The Science

How Do Scars Form?

Scars are the body's natural wound-healing response. Understanding how they form helps explain why treatment can improve their appearance but not remove them.

1

Collagen Overproduction

When skin is wounded, the body rushes to close it with collagen. This emergency collagen is laid down in parallel bundles instead of the basket-weave pattern of normal skin, creating visible scar tissue.

2

Inflammatory Response

Prolonged inflammation during healing leads to excessive scar formation. The more inflamed the wound, the more prominent the resulting scar.

3

Depth of Injury

Wounds that reach the dermis usually leave a scar. The deeper the injury, the more collagen is needed to repair it, and the more visible the scar tends to be.

4

Healing Conditions

Wound tension, infection, sun exposure during healing, and poor blood supply all contribute to worse scarring outcomes.

5

Genetic Predisposition

Some people are genetically prone to forming thicker, more prominent scars. Keloid formation, in particular, has a strong genetic component.

Why Us

How We Assess Scars

29+
Years
MD
Physician-led
29+
Years of medical experience
1

Several Tools

RF microneedling, picosecond laser, microneedling and PRP are available, so the tool can be matched to your scar type.

2

Medical Assessment

A physician reviews how and when the scar formed, so the plan works with your skin's healing rather than against it.

3

Skin-Tone Aware

We favour non-ablative options such as Sylfirm X for melanin-rich skin, which lowers but does not remove the risk of pigment changes.

4

Comprehensive Assessment

We look at scar type, age, depth, colour and location, and plan treatment around your scar.

FAQ

Scar Treatment Q&A

A hypertrophic scar is raised but stays within the original wound edges and may flatten over time. A keloid grows beyond the wound edges and rarely settles on its own. Keloids are more common in some skin types and run in families, and a physician should assess them.
Keloids need a careful, conservative approach because injury can trigger further growth. Dr. Jiang will assess whether any device treatment is suitable and may suggest working with your family doctor or a dermatologist. Keloids can recur even after treatment.
Treatment usually waits until the scar has matured, often several months, and your surgeon's advice comes first. Some supportive options may begin earlier, which can be discussed at consultation. Treatment is also usually postponed during pregnancy or with an infection or open wound in the area, and Dr. Jiang needs to know about isotretinoin use in the past 6 months.
Yes. Acne treatment aims to control breakouts and fade flat red or brown marks, which are not true scars. Scar treatment usually starts once acne is under control and works on texture, such as ice pick, boxcar and rolling pits, with collagen-building treatment like Sylfirm X or microneedling, and sometimes filler for rolling scars. If you still have breakouts or mostly flat marks, start with our acne page; if your skin is clear but pitted, scar treatment is the focus.
Many scars are treated over about 3-6 sessions spaced 4-6 weeks apart, and deep or complex scars may need more. There is no instant fix: colour can start to change sooner, while texture improves gradually as new collagen forms, often over several months after a course. Treating colour and texture together can make progress more efficient, and we set realistic goals at consultation.
Expect temporary redness and mild swelling for a few days after microneedling or laser, sometimes with tiny pinpoint marks. Most people resume normal activities within a day or two, and strict sun protection matters.
No treatment erases a scar. The aim is to make it flatter, smoother and closer in colour to the surrounding skin, so it is less noticeable. How much a scar changes depends on its type, depth, age and location, and on how your own skin heals. Realistic goals are set at consultation, and results vary from person to person. Scars that are years old can still respond to collagen remodeling, though older, deeper scars usually change less.
It depends on what the scar looks like. Depressed or uneven texture, such as acne or surgical scars, is usually treated with Sylfirm X or microneedling to rebuild collagen. Lingering redness may suit Sylfirm X, and brown discolouration may suit PicoWay. Raised scars and keloids need a cautious approach and sometimes a referral. Many scars need a combination over several sessions.
It can be, with care. Darker skin is more prone to temporary or longer-lasting colour change after any skin injury, including treatment, so settings are chosen conservatively, a test area may be suggested, and sun protection before and after is strict. If you know you form keloids or dark marks easily, mention it at consultation so the plan can allow for it.
PRP, prepared from a small sample of your own blood, is sometimes applied during microneedling to support healing after the session. Studies suggest it may add to the improvement in some acne scars, but the evidence is mixed and results vary. It is not suitable for everyone, for example with some blood disorders, so the physician confirms whether it fits your plan.
Cost depends on the scar type and size, how many areas are treated, which treatments are combined (for example Sylfirm X, PicoWay or microneedling with PRP) and how many sessions you need. Because most scars need a course rather than a single visit, the clinic quotes for the whole plan after a physician assessment. Prices are not listed online, and the assessment also tells you how much change is realistic for your scar.
Yes. RAAC is in Richmond, about a 3-minute walk from Lansdowne Station on the Canada Line, a direct train ride from Vancouver, and building parking is via Ackroyd Road. The clinic serves Richmond and Greater Vancouver, and consultations are available in English, Mandarin and Cantonese. If your scar is from surgery, bring any notes from your surgeon about healing or timing.

Plan Your Scar Treatment

Book a scar assessment to review your scars and discuss which options might suit you.

Scars on the face, body, limbs and torso can be assessed.

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